Lead Training Services

Award in Business English

MQF Level 5 CPD Award - Inhouse
Duration: 10 contact hours

To earn credibility and get the results wanted from colleagues, clients and top management, writing with clarity and conviction is essential. Mastering effective business writing skills is even more crucial during a volatile economy, when there’s no time for wasted words or miscommunications. During this course participant will learn how to write in an organised, logical and persuasive manner, allowing them to break through the clutter to get the message heard. Moreover, with effective professional business writing, participants will be able to engage their audience, prompting action and delivering results.

Learning Outcomes

  • Develop innovative ways of effective business writing;
  • Plan the structure of a business report, memo, letter or e-mail;
  • Design and develop the narrative of a business report, e-mail, letter, memo;
  • Demonstrate how to deal with letters or e-mails of complaint in a professional and effective manner;
  • Describe how to put a formal letter or e-mail correspondence together;
  • Develop and operate different tools that may enhance the professionalism of a business report;
  • Establish ways and techniques on how to deal with complaints or sensitive issues in writing;
  • Professional writing for social media and online chats.

Accreditation and MQF level

NCFHE Logo - Lead Training Services MaltaA CPD Award accredited with 2 ECTS credits (MQF Level 5) by the National Commission for Further and Higher Education (NCFHE), the Award in Business English: Professional Writing Skills will be presented to delegates who successfully attend all modules and obtain a minimum pass in the relative assessment (in- class exercises).

Course Duration

This course is made up of 2 half-day sessions.

Entry requirements

Minimum of 2 A Levels and 5 O levels OR a minimum of 3 years’ experience working within office administration (private or public) organisation. No academic entry requirements are required for persons of 23 years of age or more.

Trainer

Malcolm J. Naudi

Malcolm J. Naudi was born in Sliema, Malta, in 1961. He obtained his secondary education at St Aloysius College, Birkirkara, his upper secondary education at Stella Maris College, Gzira, and furthered his studies in journalism and mass communications at the University of Malta and overseas.

At the age of 16 he started working as a cub reporter in the Newsroom of the Times of Malta and after completing Sixth Form rejoined the paper. He was a full-time journalist until 2007, working in all the editorial departments, mostly with The Sunday Times, where for 16 years he was Deputy Editor, among other responsibilities.

In 2008 he set up Malcolm J. Naudi Communications, which specialises in public affairs, PR consultancy, TV production and new media. He is managing director of Know Now Ltd, the company that owns the Malcolm J. Naudi Communications brand.

Malcolm currently acts as Communications Officer of the English-Speaking Union of Malta, which was officially inaugurated in May, 2010, with the attendance of over 50 delegates from around the world. He is also a founder member and chairman of the Institute of Maltese Journalists. The Institute was formed in 1989 and he has been chairman since 2001. In this capacity he is a trustee of the Tumas Fenech Foundation for the Education of Journalists.

Course Funding Options

For Companies

  • INVESTING IN SKILLS
    Through this scheme, employers have the opportunity to get back a significant percentage of the costs that would have been incurred in any employee’s professional development via training. The ‘Investing in Skills’ scheme was launched to promote the training of persons actively participating in the Maltese Labour Market, with the aim to increase productivity and enhance adaptability.

    Learn more about this scheme »
Course Funding Options

Who We Are

We are a team of specialists passionate about our work and with a common ambition to share learning experiences with people in the business community and civil society.

Under the brand name LEAD Training Services, our team has attracted an impressive pool of professional trainers from different areas of business.

This makes us the only professional training organisation in Malta that can offer cutting edge training programmes across a broad spectrum of topics. We do not believe in one-size-fits-all training programmes and in line with our belief we customise our programmes to our individual customer’s needs.

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Our LatestNews

Posted on: Monday, February 25th, 2019

On the 7th February 2019, LEAD Training Services organised its annual award ceremony. This annual event was held at the Xara Lodge in Rabat.

A total of 343 students who successfully completed an accredited CPD Award course during the year 2018 were invited for this ceremony in order to be officially presented with the CPD Award Certificate.

…read more »