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To earn credibility and get the results wanted from colleagues, clients and top management, writing with clarity and conviction is essential. Mastering effective business writing skills is even more crucial during a volatile economy, when there’s no time for wasted words or miscommunications. During this course participant will learn how to write in an organised, logical and persuasive manner, allowing them to break through the clutter to get the message heard. Moreover, with effective professional business writing, participants will be able to engage their audience, prompting action and delivering results.
Learning Outcomes
Develop innovative ways of effective business writing;
Plan the structure of a business report, memo, letter or e-mail;
Design and develop the narrative of a business report, e-mail, letter, memo;
Demonstrate how to deal with letters or e-mails of complaint in a professional and effective manner;
Describe how to put a formal letter or e-mail correspondence together;
Develop and operate different tools that may enhance the professionalism of a business report;
Establish ways and techniques on how to deal with complaints or sensitive issues in writing;
Professional writing for social media and online chats.
Accreditation and MQF level
A CPD Award accredited with 2 ECTS credits (MQF Level 5) by the National Commission for Further and Higher Education (NCFHE), the Award in Business English: Professional Writing Skills will be presented to delegates who successfully attend all modules and obtain a minimum pass in the relative assessment (in- class exercises).
Course Duration
This course is made up of 2 half-day sessions on the 3rd & 18th March 2020, from 8:45 till 14:15.
Entry requirements
Minimum of 2 A Levels and 5 O levels OR a minimum of 3 years’ experience working within office administration (private or public) organisation. No academic entry requirements are required for persons of 23 years of age or more.
Venue
Tower Training Centre
Lower Ground Floor, Tower Business Centre, Tower Street, Swatar, Malta. (view map)
(Free parking available at level minus 5)
Trainer
Malcolm J. Naudi
Malcolm J. Naudi was born in Sliema, Malta, in 1961. He obtained his secondary education at St Aloysius College, Birkirkara, his upper secondary education at Stella Maris College, Gzira, and furthered his studies in journalism and mass communications at the University of Malta and overseas.
At the age of 16 he started working as a cub reporter in the Newsroom of the Times of Malta and after completing Sixth Form rejoined the paper. He was a full-time journalist until 2007, working in all the editorial departments, mostly with The Sunday Times, where for 16 years he was Deputy Editor, among other responsibilities.
In 2008 he set up Malcolm J. Naudi Communications, which specialises in public affairs, PR consultancy, TV production and new media. He is managing director of Know Now Ltd, the company that owns the Malcolm J. Naudi Communications brand.
Malcolm currently acts as Communications Officer of the English-Speaking Union of Malta, which was officially inaugurated in May, 2010, with the attendance of over 50 delegates from around the world. He is also a founder member and chairman of the Institute of Maltese Journalists. The Institute was formed in 1989 and he has been chairman since 2001. In this capacity he is a trustee of the Tumas Fenech Foundation for the Education of Journalists.
Course Funding Options
For Companies
INVESTING IN SKILLS Through this scheme, employers have the opportunity to get back a significant percentage of the costs that would have been incurred in any employee’s professional development via training. The ‘Investing in Skills’ scheme was launched to promote the training of persons actively participating in the Maltese Labour Market, with the aim to increase productivity and enhance adaptability.
GET QUALIFIED SCHEME Candidates can benefit from a 70% rebate of the course fee via tax credit. Get Qualified is an initiative that supports the personal development of individuals for the achievement of qualifications and certifications required by industry.
Access to Online Resources to Download Trainers’ Presentations and Other Material
Award Certificate
Frequently Asked Questions
What is a CPD Award?
A CPD Award is an academic recognition accredited by the National Commission of Further and Higher Education (NCFHE) and part of the European Credit Transfer System (ECTS). A CPD Award is level rated in line with the relevant Malta Qualifications Framework (MQF) and the ECTS credits obtained from this course can be accumulated with ECTS credits obtained from other accredited courses with the same MQF level.
I’d like to attend this course but the dates or/and times are not ideal. What can I do?
If the times isn’t right, you can register your interest here and please also explain the ideal time period for you so we can consider this when we plan the next course intake and be able to keep you posted.
I am not sure whether I have the minimum entry requirements for this course.
Please contact us via email or phone and discuss your concern with a member of our Admissions Team. You will then be guided accordingly on whether you qualify to participate in this course or not.
Do I need to sit for an examination or other form of assessment to obtain the CPD Award and relevant ECTS credits?
Yes, in order to obtain the CPD Award you are required to successfully complete an assessment which can take the form of a written examination or a home assignment as the case may be. We do offer resits if you fail your first attempt.
I am about to register online for this course. Do I need to make an online payment and when will my enrolment be confirmed?
Payment is not required to be made during your online registration although registration entails an obligation to pay following receipt of an invoice. We have a cooling down period 14 days during which you can cancel your registration without incurring a cancellation penalty. However please read carefully the terms and conditions before ticking that you agree with them as there is a clear cancellation policy which we do enforce. Following your online registration, a member of the LEAD Admissions Team will contact you by email (within 24 hours) to confirm that your registration was received and to complete the registration process.
In which countries will my certification be recognised?
LEAD Training Services is a licensed Higher and Further Education Institute by the National Commission of Further and Higher Education (NCFHE). Our courses are all accredited by the NCFHE as CPD Award with relevant MQF Levels and ECTS Credits which allow our courses to be recognised in Malta and within the European Union.
Can I pay the course fee by instalments?
LEAD Training Services believes that financial limitations should not restrict a person from studying and achieving academic goals. Get in touch with us and we will find a suitable payment terms option which can fit within your financial situation.
What is the Get Qualified Scheme and how to apply for it?
Individuals who successfully achieve certifications of a course programme approved by the Get Qualified Scheme administered by Malta Enterprise, benefit from 70% (as income tax refund/credit) of their course fees back. The LEAD Training Admissions team guides students through the whole process – hassle free.
We are a team of specialists passionate about our work and with a common ambition to share learning experiences with people in the business community and civil society.
Under the brand name LEAD Training Services, our team has attracted an impressive pool of professional trainers from different areas of business.
This makes us the only professional training organisation in Malta that can offer cutting edge training programmes across a broad spectrum of topics. We do not believe in one-size-fits-all training programmes and in line with our belief we customise our programmes to our individual customer’s needs.
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In a constantly and rapidly changing world, keeping up with changes and developments is essential for survival and growth. Successful organisations invest in one single strategy to adapt to these accelerated changes and become industry leaders – they invest in their employees’ professional development. This is where LEAD Training Services can help you.
A CPD Award accredited with 2 ECTS credits (MQF Level 5) by the National Commission for Further and Higher Education (NCFHE), the Award in Business English: Professional Writing Skills will be presented to delegates who successfully attend all modules and obtain a minimum pass in the relative assessment (in- class exercises).
Malcolm J. Naudi was born in Sliema, Malta, in 1961. He obtained his secondary education at St Aloysius College, Birkirkara, his upper secondary education at Stella Maris College, Gzira, and furthered his studies in journalism and mass communications at the University of Malta and overseas.
Through this scheme, employers have the opportunity to get back a significant percentage of the costs that would have been incurred in any employee’s professional development via training. The ‘Investing in Skills’ scheme was launched to promote the training of persons actively participating in the Maltese Labour Market, with the aim to increase productivity and enhance adaptability.
GET QUALIFIED SCHEME
TRAINING PAYS SCHEME (TPS)
Lead Training Services is licensed by The National Commission for Further and Higher Education as a Further and Higher Education Institution.
(License Number: 2013-FHI-021). 