Lead Training Services

Award in Office Management & Administration

MQF Level 5 CPD Award
Starting: 13th May 2020

LEAD Training Services has designed the Award in Office Management & Administration short course CPD Award to assist participants in gaining a solid foundation in Office Management & Administration matters.

Please note:

The May 2020 Intake is now open – Register today!

The course ideal for individuals who wish to gain an introductory Award to enhance their knowledge, skills and competences in their current or prospective role in office administration in management.

Overall Course Objectives

  • Reflect and interpret their role’s significance and  contribution to the organization’s efficiency and achievements.
  • Analyse and expand on their working relationships as a team player in the organisation.
  • Reflect and develop their oral, written and non-verbal communication behavioural patterns and interpersonal skills.
  • Develop a personal and strategic action plan to become more efficient in their administrative role for the sake of their own professional development and the organization’s success.
  • Improve their time management and performance.
  • Improve written, effective & formal communications.
  • Be able to plan, implement and analyze room for improvement for office systems.
  • Build their confidence in handling, managing and projecting data and information by developing skills which require one to plan, implement and analyze room for improvement in such systems.

Accreditation and MQF level

NCFHE Logo - Lead Training Services Malta

A CPD Award accredited with 8 ECTS credits (MQF Level 5) by the National Commission for Further and Higher Education (NCFHE) in Office Management & Administration will be presented to delegates who obtain a minimum pass in the relative assignment.

Course Duration

This course is made up of 12 evening sessions (17:30 till 20:45) split between May and July 2020.

Entry Requirements

  • Minimum of 5 O-Levels or 2 A-Levels or equivalent minimum of MQF Level 4 of Academic Qualification


  • Minimum of 2 years of experience working in a business office environment
  • Maturity Age set at 23 years

Target Audience

  • Individuals employed in an office setup such as clerks or junior accounting staff looking at increasing their existing skill set;
  • Individuals returning to work and early school leavers who wish to pursue an office based job.
  • Administrative personnel such as PAs and Secretaries
  • Recently appointed administrative personnel with supervisory roles


Tower Training Centre
Lower Ground Floor, Tower Business Centre, Tower Street, Swatar, Malta. (view map)

(Free parking available at level minus 5)

Course Outline & Dates


Course Funding Options

For Individuals

    Candidates can benefit from a 70% rebate of the course fee via tax credit. Get Qualified is an initiative that supports the personal development of individuals for the achievement of qualifications and certifications required by industry.

    Learn more about this scheme »
    Eligible candidates satisyfing a list of criteria can benefit from a 75% rebate on direct training cost.

    Learn more about this scheme »

Frequently Asked Questions

Who We Are

We are a team of specialists passionate about our work and with a common ambition to share learning experiences with people in the business community and civil society.

Under the brand name LEAD Training Services, our team has attracted an impressive pool of professional trainers from different areas of business.

This makes us the only professional training organisation in Malta that can offer cutting edge training programmes across a broad spectrum of topics. We do not believe in one-size-fits-all training programmes and in line with our belief we customise our programmes to our individual customer’s needs.

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Our LatestNews

Posted on: Tuesday, October 15th, 2019

In a constantly and rapidly changing world, keeping up with changes and developments is essential for survival and growth. Successful organisations invest in one single strategy to adapt to these accelerated changes and become industry leaders – they invest in their employees’ professional development. This is where LEAD Training Services can help you.

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