Lead Training Services

Award in Office Management & Administration

MQF Level 5 CPD Award
Starting: 9th February 2022

LEAD Training Services has designed the Award in Office Management & Administration short course CPD Award to assist participants in gaining a solid foundation in Office Management & Administration matters.

Please note:

Course intake is now open – register today!

The course ideal for individuals who wish to gain an introductory Award to enhance their knowledge, skills and competences in their current or prospective role in office administration in management.

Overall Course Objectives

  • Reflect and interpret their role’s significance and  contribution to the organization’s efficiency and achievements.
  • Analyse and expand on their working relationships as a team player in the organisation.
  • Reflect and develop their oral, written and non-verbal communication behavioural patterns and interpersonal skills.
  • Develop a personal and strategic action plan to become more efficient in their administrative role for the sake of their own professional development and the organization’s success.
  • Improve their time management and performance.
  • Improve written, effective & formal communications.
  • Be able to plan, implement and analyze room for improvement for office systems.
  • Build their confidence in handling, managing and projecting data and information by developing skills which require one to plan, implement and analyze room for improvement in such systems.

Accreditation and MQF level

NCFHE Logo - Lead Training Services Malta

A CPD Award accredited with 8 ECTS credits (MQF Level 5) by the Malta Further & Higher Education Authority (MFHEA) in Office Management & Administration will be presented to delegates who obtain a minimum pass in the relative assignment.

Course Duration

This course is made up of 12 evening sessions.

Entry Requirements

  • Minimum of 5 O-Levels or 2 A-Levels or equivalent minimum of MQF Level 4 of Academic Qualification


  • Minimum of 2 years of experience working in a business office environment
  • Maturity Age set at 23 years

Target Audience

  • Individuals employed in an office setup such as clerks or junior accounting staff looking at increasing their existing skill set;
  • Individuals returning to work and early school leavers who wish to pursue an office based job.
  • Administrative personnel such as PAs and Secretaries
  • Recently appointed administrative personnel with supervisory roles

Course Delivery Mode – Live Webinars

This course will be delivered via live online webinars.  The course trainers will be visible on screen via a professional webinar platform through which students can follow the trainer presenting live whilst also using a powerpoint presentation and sharing other resources as necessary.  Students will be able to interact with the trainer by sending questions or comments through the same webinar platform.  Our student support team will assist all students with simple instructions on how to access the webinar online.  A support line will also be made available to communicate with a student support officer in case of technical difficulties encountered during the live webinar.

All webinars will also be recorded and uploaded on the student online resources portal for future reference during home study.  Trainers will also dedicate very regular Q & A times during the webinar to ensure all students can have the chance to ask questions and reach the intended learning objectives.  The email and contact details of the trainer will also be made available in case students would wish to get in touch with the trainer throughout the course period.

Short 10 minute breaks will be given during the webinar.

Course Dates

Modules Dates Time
Module 1: Office Adminsitration and Business English 09/02, 16/02, 23/02 1730-2030
Module 2: Accounting and Financial Management Essentials 02/03, 09/03, 16/03 1730-2030
Module 3: Information and Data Management & Security 23/03, 30/03, 06/04 1730-2030
Module 4: Excel Beginners to Intermediate 13/04, 20/04, 27/04 1730-2030

Please note that as per terms and conditions, LEAD Training Services reserves the right to alter course dates, times and venue in exceptional circumstances beyond its control.

Course Outline


Course Funding Options

For Individuals

    Candidates can benefit from a 70% rebate of the course fee via tax credit. Get Qualified is an initiative that supports the personal development of individuals for the achievement of qualifications and certifications required by industry.

    Learn more about this scheme »
    Eligible candidates satisyfing a list of criteria can benefit from a 75% rebate on direct training cost.

    Learn more about this scheme »

Frequently Asked Questions

Who We Are

We are a team of specialists passionate about our work and with a common ambition to share learning experiences with people in the business community and civil society.

Under the brand name LEAD Training Services, our team has attracted an impressive pool of professional trainers from different areas of business.

This makes us the only professional training organisation in Malta that can offer cutting edge training programmes across a broad spectrum of topics. We do not believe in one-size-fits-all training programmes and in line with our belief we customise our programmes to our individual customer’s needs.

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Our LatestNews

Posted on: Monday, March 23rd, 2020

Due to the COVID-19 Social Distancing Government Directive, LEAD Training Services will be offering the upcoming Spring/Summer 2020 courses online. Instead of traditional face to face classroom lectures, all sessions will be delivered through online live webinars.

LEAD has in the past days developing a professional state of the art online training platform to continue deliver high quality accredited courses even during these upcoming months. We believe that education and professional development cannot halt but to the contrary we believe professionals should turn this temporary crisis as an opportunity to up-skill their skills and competencies by one of our accredited courses. …read more »