Lead Training Services

‘Service with a Smile’ awarded to Smart Supermarket

Posted on: October 11, 2016

LEAD Training Services congratulates Smart Supermarket for winning the first prize award for ‘Servizz bi Tbissima’, an event organised by the Malta Competition and Consumer Affairs Authority – MCCAA.

LEAD Training Services provided an extensive Customer Service training programme to Smart staff members during 2016, and the end result is fantastic! Well Done Smart Supermarket!

Click here to get your quotation for the Award in Customer Care and Customer Service.

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Who We Are

We are a team of specialists passionate about our work and with a common ambition to share learning experiences with people in the business community and civil society.

Under the brand name LEAD Training Services, our team has attracted an impressive pool of professional trainers from different areas of business.

This makes us the only professional training organisation in Malta that can offer cutting edge training programmes across a broad spectrum of topics. We do not believe in one-size-fits-all training programmes and in line with our belief we customise our programmes to our individual customer’s needs.

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Our LatestNews

Posted on: Thursday, March 17th, 2022

Here are 11 reasons why you should enroll in LEAD Training Services’ Corporate Series courses:

1.     They are accredited courses. Our Corporate Series courses are fully accredited by the MFHEA, at MQF Level 5, 2 ECTS. This means that the courses have employment and academic value. So our courses will help you to get the very best out of your investment and time.

2.     They are short courses. Sometimes, the best way to learn, is by getting to the gist of it. These courses are 7 to 10 hours long but well informative, split over 3 mornings, in order to give you enough time to balance your work schedule, while investing in your continuous professional development.

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