Lead Training Services

‘Service with a Smile’ awarded to Smart Supermarket

Posted on: October 11, 2016

LEAD Training Services congratulates Smart Supermarket for winning the first prize award for ‘Servizz bi Tbissima’, an event organised by the Malta Competition and Consumer Affairs Authority – MCCAA.

LEAD Training Services provided an extensive Customer Service training programme to Smart staff members during 2016, and the end result is fantastic! Well Done Smart Supermarket!

Click here to get your quotation for the Award in Customer Care and Customer Service.

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Who We Are

We are a team of specialists passionate about our work and with a common ambition to share learning experiences with people in the business community and civil society.

Under the brand name LEAD Training Services, our team has attracted an impressive pool of professional trainers from different areas of business.

This makes us the only professional training organisation in Malta that can offer cutting edge training programmes across a broad spectrum of topics. We do not believe in one-size-fits-all training programmes and in line with our belief we customise our programmes to our individual customer’s needs.

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Our LatestNews

Posted on: Monday, March 23rd, 2020

Due to the COVID-19 Social Distancing Government Directive, LEAD Training Services will be offering the upcoming Spring/Summer 2020 courses online. Instead of traditional face to face classroom lectures, all sessions will be delivered through online live webinars.

LEAD has in the past days developing a professional state of the art online training platform to continue deliver high quality accredited courses even during these upcoming months. We believe that education and professional development cannot halt but to the contrary we believe professionals should turn this temporary crisis as an opportunity to up-skill their skills and competencies by one of our accredited courses. …read more »